Comments on: 444002-001 HP Pavilion dv9000 dv9100 dv9200 dv9300 dv9400 AMD Turion 64 Dual Core Laptop Motherboard

By: Mark M

Mark M — Sat, 04 Sep 2010 05:31:54 +0000

Please…someone respond! I have a DV9005u that died re: the same problem. HP is no help. From my research, there are four motherboards that were put in this model. 2 intels and 2 AMD’s. will the Intel MOBO’s fit and/or do all 4have NVIDIA GPU’s. Mine will boot up about every 10 tries. Can I save it with heat sinks?

Help

By: AWESOME

AWESOME — Sun, 11 Jul 2010 03:25:35 +0000

ALWAYS BUY HP PRODUCTS, MY DV9000 NEVER DIED ON ME UNTIL I DROPPED THE LAPTOP WHICH WAS MY FAULT. I BOUGHT THIS NEW BOARD ON THE INTERNET NOW IT WORKS LIKE NEW AND NO PROBLEMS EVER SINCE. GO HP!

By: RIPOLL

RIPOLL — Mon, 24 May 2010 21:17:46 +0000

SAME PROBLEM, NVIDIA CHIP STOP WORKING, NO HELP FROM HP, THEY DON’T SELL SPARE PARTS FOR HP DVO 9000USOTENTIAL CUSTOMERS , HOW COULD THEY LOOK POTENTIAL CUSTOMERS IN THE EYES IF THEY DON’T BACKUP THEIR PRODUCTS.

By: Oldman

Oldman — Sun, 25 Apr 2010 18:10:45 +0000

Bigh34 is right about HP not sending out any warnings about Nvidia, the broken hinge problem or anything about some faulty batteries. I lucked out and got one motherboard because of an extended warranty. Not so lucky when the second one (if that is what is wrong) is giving me a black screen at one year, almost to the day. I did like the computer when it worked. I didn’t like all of the people who can’t speak english. Especially when they tried to charge $60.00 to tell me to do a restore back to factory spects. The shop in town said he might be able to find a dv6000 MB for 200-250 dollars. If you don’t just luck out finding problems while looking through HP support pages, you won’t hear about problems from HP.

By: Oldman

Oldman — Fri, 23 Apr 2010 20:34:18 +0000

I just got off of the phone with HP support. They won’t even touch my 9000. Said that they don’t keep parts for them anymore. Screen went black. After reading Vinnf’s comment, I remembered downloading Nvidia a couple of days before it crapped out. Go figure.

By: SeniorCitizen72

SeniorCitizen72 — Thu, 22 Apr 2010 23:59:15 +0000

My HP DV900Z or as HP calls it DV9200, has been to HP twice in the 4 yos I have had it. I guess I lucked out in the fact that while under warranty it was “fixed” and continued to function. I moved on from Windows Vista to WINDOWS 7 Home Premium and it works well with my Linksys Router and all. My spouse can print from upstairs in the family room to the printer in the basement with the HP and has sufficient storage with two drives. I will just wait for it to “die” or burn out and get a new one. I called HP about a replacment motherboard, part #444002-001 and when they told me over $500, I said I could buy a new notebook for that. So getting one from another vendor for $159-200 is a gamble that I dont need to take at this time. Thanks for listening

By: jerry

jerry — Fri, 02 Apr 2010 12:41:00 +0000

(dv9000) I agree with all of you who will never buy another HP computer. HP knew about the chip problem and deliberately failed to notify me, despite the fact that I was calling and writing to them on a monthly basis concerning my $1,500 built to order laptop. When they finally admitted that there was a known issue (notice conveniently not a recall, of which they reminded me the second time around) they did replace the motherboard. Initially I thought that was nice of them. I have since found out that they repaired it with the same defective motherboard. How fair is that! I expected it to be repaired without the defect. How naive of me. Now I have a $1,500 useless laptop.
As far as I am concerned, HP never fixed the problem only delayed the inevitable result.
You cannot defend HP on this issue. They knew the motherboard had a defective chip. They should have redesigned the board and then made the necessary repairs. HP owns the final product. No company I have ever done business with, shuns the responsibility of the final product. This was a conspiracy between NVIDEA and HP to make repairs, get off cheap, and leave the consumer to bear the brunt of their error.
Although have purchased many HP computers and products for myself and my family, I will not give HP another dime. They were deceitful! They robbed me of money!
I now own a couple of Acers and Gateways and I am very happy with their performance. In three years of ownership I have never had to call customer service. NOT ONCE!!!!!! And that is how a desktop or laptop should be!!! PROBLEM FREE!!!!!!!!!!

By: KeithL

KeithL — Sat, 27 Feb 2010 05:15:01 +0000

I agree with bigh34. My HP Dv2845se went out 4 days ago. No screen, blue multimedia lights come on, but no hard drive action at all. Seems to be a common motherboard issue. This is HP’s problem and they refuse to do the responsible thing and FIX IT. Dealing with HP customer service is like facing a brick wall. If you have the same issue, I would recommend contacting their corporate office at 650-857-1501 and ask for a manager in the complaint department. Then try to argue your way to a resolution like I am. I too will never buy HP again.